Borrowers require targeted, prompt aids to help them through payment
The findings for this report point out three actions that the Department of Education and Congress could simply take to improve payment success: Identify at-risk borrowers at the beginning of payment, offer resources to those borrowers where and when they want them, and guarantee that most payment plans are really easy to use and access. These structural modifications ought to be implemented together with clear and consistent guidelines for handling payment and oversight mechanisms to make sure their application that is successful aren't a focus of the paper.
Shape the repayment and servicing systems to guide at-risk borrowers
While some at-risk borrowers get in touch with or elsewhere connect to their servicer before or while struggling which will make re re payments, determining which borrowers require help so when may be hard, specially because borrowers might have various results when using the exact same tools.